We’re pleased to announce new services at Sterling Health Services Administration, as well as share reminders about important industry changes in 2012.
New Sterling Services:
- Login Once for Access to HSA, HRA and FSA Accounts – We’ve made it easier for you to access account information online. If you have multiple accounts with Sterling, such as an HSA and HRA, or HSA and FSA, just one login at www.sterlinghsa.com now provides access to account information and transaction tools for HSAs, HRAs and FSAs. You may remember that each product required a separate login until now. At this time, COBRA account access still requires a separate login to our WebCOBRA portal. Product web guides with more details can be downloaded by clicking the buttons below.
- Fast Account Balances Via Phone – You can get your HSA,HRA and FSA account balances anytime just by calling 800-617-4729, pressing 1 at the prompt, and entering your Sterling account number. The response to this new service has been very positive, making it easy for you to access information on funds available anytime from anywhere.
Industry Updates:
- HSA contribution limits for 2012 increased to $3,100 for individuals and $6,250 for families, regardless of the health plan deductible. Accountholders over 55 can make a $1,000 annual catch up contribution as well.
- For Transit and Parking FSAs, the 2012 benefit amounts are $240 per month for parking (a $10 monthly increase) and $125 per month for transit (down from $230).
If you are a Sterling Accountholder or Subscriber, download your web portal guides below:
If you are a Sterling Employer Client, download your web portal guides below:
Questions? Contact Sterling customer service by calling 800-617-4729 or emailing customer.service@sterlinghsa.com. Now through February 2012, we have extended customer service hours and are available to help you from 6 am to 8 pm PT.



