Sterling Services
Sterling services help employers with hands-on plan set-up and administration, all delivered with our unique brand of high-touch customer service:
- Employer needs assessment, FSA plan development and enrollment.
- Plan document preparation and distribution, including the corporate resolution adopting the FSA, the adoption agreement, and the Summary Plan Description (SPD).
- Participation in employee enrollment meetings to answer questions and help with the process.
- Issuance of debit cards, if elected.
- Healthcare expense claim review and payment of bills direct to providers or as reimbursement to the employee participant.
- Coordination of the Healthcare FSA with other plans (with proper documentation)
- Annual nondiscrimination testing to insure compliance.
- Monthly reporting to employers and quarterly reporting to employee participants
- Updates on industry trends and changes from our team of industry experts.
- Provider fee negotiation through Medical Cost Advocate for participants.
- Money back guarantee of up to one year of monthly fees paid if our clients are dissatisfied with our service.
- Personal customer service on the phone and via email.
- Online access to account information.
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HSA Sign Up Options
For English, see below. For Spanish, click here.Individual, Not Part of Employer Group
For individuals signing up for an HSA and not associated with an employer group
Individual, Part of an Employer Group
For individuals signing up for an HSA already associated with an employer group
Employer Groups HSA Sign Up
For employer groups to enroll in HSAs
Register HSA Account for Online Access
If you already have HSA accounts with Sterling, register here for online access to your account information
