Sterling HRA Services
Sterling services help employers with hands-on plan set-up and administration, all delivered with our unique brand of high-touch customer service:
- Employer needs assessment, HRA plan development and enrollment
- Plan document preparation and distribution, including the corporate resolution adopting the HRA, the adoption agreement, and the Summary Plan Description (SPD).
- Participate in employee enrollment meetings to answer questions and help with the process
- Participant HRA set up, including welcome letters and issuance of debit cards
- Healthcare expense claim review and payment of bills direct to providers or as reimbursement to the employee participant, depending upon how the employer sets up the account
- Nondiscrimination testing mid-year (if requested) and annually to insure compliance
- Accounting and reconciliation of employer funds
- Quarterly reporting to employers
- Updates on industry trends and changes from our team of industry experts
- Provider fee negotiation through Medical Cost Advocate for participants
- Medical and wellness advocacy through our partners Medical Cost Advocate and Navimed/Wellness 360
- Money back guarantee of up to one year of paid monthly fees if our clients are dissatisfied with our service
- Personal customer service on the phone and via email Monday – Friday from 8 am – 6 pm Pacific time
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HSA Sign Up Options
Individual, Not Part of Employer Group
For individuals signing up for an HSA and not associated with an employer group
Individual, Part of an Employer Group
For individuals signing up for an HSA already associated with an employer group
Employer Groups HSA Sign Up
For employer groups to enroll in HSAs
Register HSA Account for Online Access
If you already have HSA accounts with Sterling, register here for online access to your account information
